Privacy Policy

At Mercado Andino, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal details: name, email address, phone number, billing/shipping address.
Payment details: processed securely through trusted payment providers (we do not store your credit card details).
Order details: products purchased, order history.
Website usage data: cookies, IP address, browser information, and how you interact with our store.

2. How We Use Your Information

We use your information for:

Processing and delivering your orders.
Providing customer service and responding to inquiries.
Sending updates about your order and promotions (if you’ve opted in).
Improving our website, products, and services.
Preventing fraud or unauthorized activity.

3. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share information with:
- Payment gateways (e.g., PayPal, Stripe) for secure transactions.
- Shipping companies to deliver your orders.
- Service providers who help us operate the store (Shopify, analytics, etc.).

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can disable cookies in your browser settings, but some features of our store may not work properly.

5. Data Security

We take appropriate security measures to protect your information against unauthorized access, alteration, or disclosure. All payments are encrypted and processed securely.

6. Your Rights

You have the right to:

Access and update your personal information.
Request deletion of your data (unless required by law).
Opt out of marketing emails at any time by clicking “unsubscribe.”

7. Third-Party Services

Our store is hosted on Shopify, which provides us with the e-commerce platform. Shopify stores your data securely. You can review Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “19-09-2025” date