Order Information
Thank you for shopping with Mercado Andino! We make sure your shopping experience is simple, fast, and secure. Below you’ll find everything you need to know about placing and tracking your order.
🛒 How to Place an Order
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Browse our products and add items to your cart.
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Click on the Cart icon and review your order.
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Proceed to Checkout and fill in your shipping and payment details.
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Confirm your order — you will receive an order confirmation email.
🚚 Order Processing & Shipping
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Orders are processed within 1–2 business days.
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Once shipped, you’ll receive a tracking number via email.
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Delivery times vary depending on your location and selected shipping method.
📦 Track Your Order
You can easily track your order using the tracking link provided in your confirmation email.
👉 If you have an account, log in to your Order History section to view order status.
🔄 Order Changes & Cancellations
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Orders can only be changed or cancelled within 12 hours of placing them.
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Please contact us immediately if you need to make a change.
❓ Need Help With Your Order?
If you have any issues with your order, our support team is here to help.
📧 Email: [your email address]
📞 Phone: [your phone number]